Welcome to LuluSpot (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website luluspot.com (the “Website”).
By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our Website.
1. Information We Collect
We collect several types of information to improve our services and provide you with a better shopping experience:
A. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to: Name, Email address, Phone number, Billing and shipping addresses, Payment details (processed securely via third-party payment processors), Order history and purchase details.
B. Non-Personal Information
We may automatically collect non-personal information about your interaction with our Website, such as: IP address, Browser type and version, Device information, Pages visited and time spent on the Website, Referring URL.
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your shopping experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for various purposes, including:
- To comply with U.S. laws and regulations
- To provide and maintain our Website
- To process transactions and fulfill orders
- To send order confirmations, shipping updates, and tracking information
- To respond to inquiries and customer service requests
- To send promotional materials and special offers (you can opt-out anytime)
- To improve user experience and optimize website performance
- To prevent fraud and ensure website security
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
- Service Providers: With third-party vendors who help us operate the Website (e.g., payment processors, shipping carriers, analytics providers).
- Legal Compliance: When required by U.S. federal or state laws, in response to legal requests, or to comply with applicable regulations.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
4. Third-Party Services
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any information.
5. Data Security
We take reasonable security measures to protect your information. However, no data transmission over the internet can be guaranteed 100% secure. You use our Website at your own risk.
6. Your Rights and Choices
Under U.S. laws, including the California Consumer Privacy Act (CCPA) (if applicable), you may have the following rights:
- Access, update, or delete your personal information
- Object to or restrict processing of your data
- Withdraw consent for marketing communications
- Request a copy of your data (where applicable by law)
- Opt-out of the sale of personal information (we do not sell personal data)
To exercise your rights, contact us at wecare@Luluspot.com or call us at 234-354-2029.
7. Children’s Privacy
Our Website is not intended for children under 13.
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us for removal.
8. Compliance with U.S. Laws
We operate in the United States and comply with applicable federal and state privacy laws, including but not limited to:
- The California Consumer Privacy Act (CCPA) (for California residents)
- The Children’s Online Privacy Protection Act (COPPA)
- Other relevant e-commerce and data protection laws
If you are accessing this Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and operated.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
LuluSpot
Phone: 234-354-2029
Email: wecare@Luluspot.com
Website: https://luluspot.com/
Effective Date: February 5, 2025